Where We Ship From
All orders ship directly from our primary eco-fulfillment center in Portland, Oregon (United States).
Our facility is 100% solar-powered and operates under strict zero-waste packing protocols to ensure minimal ecological footprint prior to carrier dispatch.
Regional Coverage
We currently ship to addresses across all 50 U.S. states, U.S. Territories, APO/FPO military addresses, and Canada.
Looking for additional international destinations? We are actively testing carbon-offset ocean transit partners to expand our reach responsibly. Join our newsletter to get notified when new regions open up.
Processing Timeline
Orders are processed and handed to our carbon-neutral postal partners within 1–2 business days of purchase.
Please note that orders placed on weekends or official postal holidays are queued for fulfillment on the following business day.
Transit & Delivery Estimates
Once dispatched, standard orders typically arrive within 3–5 business days, depending on your location.
Severe weather events or seasonal carrier surges may occasionally extend transit times. You can always view updated tracking steps in your dispatch notification.
Shipping Rates & Free Shipping Thresholds
We offer Free Standard Shipping on all U.S. orders over $50. For orders under $50, a standard flat rate of $4.95 applies.
Any calculated shipping cost is explicitly displayed before you enter payment details at checkout — never as a hidden charge afterwards.
Order Tracking & Notifications
You will receive an instant order confirmation email immediately upon checkout, followed by a separate notification containing live carrier tracking information once your package is scanned by the driver.
Tracking updates usually appear within 24 hours of package handoff.
Interactive Shipping Estimator
Select your destination to estimate transit times and free shipping eligibility
Eco-Packaging Standards
Zero single-use plastics from tape to mailing box
Frequently Asked Questions
Still Have Questions?
Email us at hello@theecoshop.co and our customer care desk will help track down your order or answer custom freight questions.