1. Who We Are
The Eco Shop is operated by Sustainable Inc. Ltd (“we,” “us,” “our”). We are committed to fostering a sustainable lifestyle through eco-friendly products while safeguarding the personal information you entrust to us.
This privacy policy explains what information we collect when you visit theecoshop.co or place an order, and how we protect and use that data.
2. Information We Collect
We only collect data necessary to provide you with seamless shopping and exceptional customer service:
3. How We Use Your Information
- To process and fulfill your eco-friendly order
- To send real-time tracking & order confirmations
- To respond quickly to customer service inquiries
- To continuously improve site speed and browsing layout
- To measure and optimize sustainable ad campaigns
- To prevent fraudulent activity and secure your account
4. Payment Processing & Security
All payments processed on theecoshop.co are encrypted and securely handled directly through Stripe.
Stripe Financial Encryption
We never see, receive, or store your credit card numbers on our servers.
6. Data Retention
We retain your purchase history and personal information only for as long as needed to fulfill orders, settle tax or statutory legal compliance, resolve billing disputes, and enforce our terms.
7. Your Data Protection Rights
Under global privacy laws (including GDPR & CCPA), you hold full authority over your data. You have the right to:
Frequently Asked Questions
Still have questions?
If you have queries regarding this Privacy Policy or wish to exercise your data rights, please contact our support team.